Frequently Asked Questions
We often receive questions about our products, values, and ingredients. This list covers the most common inquiries, but if you don’t see your question, please contact us — we’re happy to help.
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Yes — our products are formulated, manufactured and bottled in Australia.
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Yes.
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No — we do not use synthetic fragrances. All scented formulas are crafted with premium essential oils and organic aromatic botanical extracts.
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We prioritise certified organic, GMO-free ingredients where available, complemented by organic, plant-derived and naturally sourced materials. This approach produces high-quality formulations and enhances post-use biodegradability.
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Our formulations are highly biodegradable thanks to their botanical origins. Some products, such as hair conditioners, contain plant-derived conditioning ingredients that undergo chemical processing. These ingredients remain largely biodegradable but may not meet the standard 28‑day “readily biodegradable” timeframe.
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Our amber bottles are Australian‑made from 100% post‑consumer recycled plastic and are recyclable. Pumps and plastic closures are recyclable but are not made entirely from post‑consumer recycled material. Please check local waste‑management guidelines for specific recycling instructions.
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Amber bottles shield delicate botanical extracts and essential oils from light, helping prevent damage and degradation.

